Frequently Asked Questions
Do I need to make a consultation appointment?
Yes, we are home bakery and only meet with clients who have made an appointment in advance. Appointments can be in person or over the phone. We can communicate through phone, text, email or whatever method to share and exchange ideas. Please use the Contact Us link on our website to make your appointment.
What should I have for my appointment?
Be prepared to share photos of other cakes for inspiration, an invitation or colors that you would like to coordinate with. Please note, there is no guarantee colors will match perfectly, but we will do our best.
Do you offer cake tastings?
Yes, we do offer cake tastings for wedding cakes only however, because we are a custom-order kitchen, only the flavors being produced that week will be available for tasting. We do not offer tastings for our event cakes, cookies and confections.
How far in advance do I need to book you?
Availability is based on a first-come, first-served basis. Due to my focus and dedication of customizing each Client’s order, it is recommended to book your event as soon as possible. We do not HOLD THE DATE until we have received the 50% non-refundable deposit; unless its within two weeks which requires 100% payment in advance.
How do I get on your calendar?
Simple! Be first. My adventure calendar fills up fast. 50% deposit required.
Availability is based on a first come first served basis.
Can you match my event/wedding colors?
We will do our best to match your colors as closely as possible – a sample or swatch is highly recommended. There is no guarantee colors will match perfectly.
When do I pay the Remaining Balance for my order?
The balance of any order must be paid in full at least 2 weeks before your event. If your event is less than 2 weeks away when it is scheduled, then the entire amount must be paid up front.
What if I cancel my event after I’ve paid for the entire order?
If you must cancel your order and your event is more than 2 weeks away, we will return the paid amount less the 50% non-refundable deposit. If you must cancel your order and your event is 2 weeks or less away, then no refund can be issued for any amount. If rescheduling of the event is possible, we will work with you to accommodate if date is available.
Do you deliver?
If you would like your cake delivered, arrangements can be made on a case by case basis, but will be subject to transportation, delivery and setup fees, as appropriate.
Can I pick up my cake at your business location?
Absolutely. In fact, this is the most common method for my clients to collect their orders.
Am I required to have an in-person appointment?
No, not necessarily. We can communicate through phone, text, email or whatever method to share and exchange ideas.
How many days do I have to pay my 50% deposit after receiving my invoice?
Once you receive your invoice, you have 48 hours to make your payment before you forfeit the event date noted on the invoice.
What are your methods of payment?
Currently, we accept cash, Zelle, Venmo and Cash App. Using telephone number 305 431-5301 Adriana Belknap